If you are not satisfied with your purchase, you may return it for a refund (excluding shipping and handling charges)• 14 days for mobile phones, smart phones and tablet PC's. (restocking fee applies for open box returns)• 30 days for mobile phone related accessories.• For health reasons all in-ear headphones and headsets that have been opened may only be returned if proven to be defective**All open box returns are subject to restocking fees